My client a leading CRM company in Dubai working for top luxury retail brands, is looking for a Brand Ambassador (North African) to join their team. The role of the BA is to handle customer contacts, including telephone contact, e-mails, and fax / mail requests.


  • Excellent oral and written communication skills
  • High level of active listening skills
  • Customer focused
  • Attentive to details
  • Positive behaviour, team spirit
  • Ability to handle administrative tasks
  • Computer skills
  • Telephone skills
  • Bilingual
  • Resourceful
  • High level of self-motivation
  • Empathy/stress resistant/patience/crisis management


  • Fluent, both verbal and written, in English and Arabic
  • University degree
  • 2 – 3 years prior work experience as Call Center Agent.

Offered salary:

AED 7,000/month + medical insurance only (no bonus, no commission, no annual ticket)

Working Hours:                

Rotating 2 shifts: either 10am – 7pm or 1pm – 10pm.

Working Days: 

5 days per week. The Relation Center opens 7/7 and each Ambassadors gets to have 2 days off per week, but not necessarily a weekend (Friday/Saturday). Always on rotation, so days off on weekends (Friday/Saturday) is given equally to all Ambassadors.

Annual Leave:

30 days annual leave – calendar days

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