My client a leading CRM company in Dubai working for top luxury retail brands, is looking for a Brand Ambassador (North African) to join their team. The role of the BA is to handle customer contacts, including telephone contact, e-mails, and fax / mail requests.
- Excellent oral and written communication skills
- High level of active listening skills
- Customer focused
- Attentive to details
- Positive behaviour, team spirit
- Ability to handle administrative tasks
- Computer skills
- Telephone skills
- High level of self-motivation
- Empathy/stress resistant/patience/crisis management
- Fluent, both verbal and written, in English and Arabic
- University degree
- 2 – 3 years prior work experience as Call Center Agent.
AED 7,000/month + medical insurance only (no bonus, no commission, no annual ticket)
Rotating 2 shifts: either 10am – 7pm or 1pm – 10pm.
5 days per week. The Relation Center opens 7/7 and each Ambassadors gets to have 2 days off per week, but not necessarily a weekend (Friday/Saturday). Always on rotation, so days off on weekends (Friday/Saturday) is given equally to all Ambassadors.
30 days annual leave – calendar days
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