Website CareerSaudia
My client a chain of Coffeehouses is currently looking for an Operations Manager to join their team in Riyadh. Reporting to CEO, below more details about the role:
- Responsible for providing strategic leadership in the development of and implementation of overall business practices, financial performance, operational compliance, customer satisfaction, teammate development, and growth of the business units.
- Improve processes and policies in support of organizational goals.
- Formulate and implement departmental and organizational policies and procedures to maximize output.
- Monitor adherence to rules, regulations and procedures.
Requirements:
- 15+ years of experience in QSR/multinational food service company.
- Experience in operation level (Branches, Customer service, Food safety & Delivery of goods) and in being a “Doer”.
- Experience in leading people.
- Strong leadership in driving initiatives & people.
- Experience in setting plans (long & short term) & executing it.
- Have analytical skills by developing & reading performance reports in operation.
- Have the experience in managing operation in different geographical areas.