Overview

My client operates some top American fast food restaurants in QSR is currently looking for an Operations Director to handle Western Region. Candidate has to be Muslim to be able to take care of Makkah and Madinah branches. The company is based in Riyadh and operates +150 branches across KSA. Reporting to CEO, below more details about the role:

  • You will be responsible for providing leadership and guidance for different operational functions, including, but not limited to: branches’ operations, central kitchen, logistics, projects, operations support services.
  • Responsible for providing strategic leadership in the development of and implementation of overall business practices, financial performance, operational compliance, customer satisfaction, teammate development, and growth of the business units.
  • Improve processes and policies in support of organizational goals.
  • Formulate and implement departmental and organizational policies and procedures to maximize output.
  • Monitor adherence to rules, regulations and procedures.

Requirements:

  • 10+ years of experience in QSR/multinational food service company.
  • Experience in operation level (Branches, Customer service, Food safety & Delivery of goods) and in being a “Doer”.
  • Experience in leading people.
  • Strong leadership in driving initiatives & people.
  • Experience in setting plans (long & short term) & executing it.
  • Have analytical skills by developing & reading performance reports in operation.
  • Have the experience in managing operation in different geographical areas.

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